Condition Grades

Our certified IT engineers will ensure that the macs are professionally refurbished and in perfect working order. All our macs come with 1 year standard hardware warranty.

We have created a condition grading system in relation to the cosmetic conditions of the refurbished macs. Please note that this grading does not reflect the functional integrity of the unit. 


Grade AA - New like condition, unit can be passed on as a new unit with no signs of use, no scratches no scuffs, no signs of wear on the mac itself. Immaculate all around, Macbook batteries hold over 85% charge (2-3 hrs)

Grade A - Excellent condition, unit is very clean with little to light signs of use. No major scratches no scuffs. Clean screen and keypads, Macbook batteries hold over 80% charge (2-3 hrs).

Grade B - Good Condition, unit has some sign of light use that is visible, scratches and scuffs are visible. Signs of light wear on keyboard and mouse tracker, Macbook batteries hold over 75% charge (1-3 hrs).

Grade C - Fair Condition, signs of use that is obviously visible, scratches and scuffs are visible. Signs of wear on keyboard and mouse tracker, Macbook batteries hold over 70% charge (1-3 hrs).

Hardware and software warranty certificate will be included with every mac. Including a certificate list of all the activated Adobe serial numbers.

Refurbishment process



Every refurbished Mac undergoes a strict testing process. The hard drive, RAMs, CPU, GPU, network connections, displays, ports and all components are thoroughly tested, so a fully functioning mac is guaranteed.

1. Each mac is tested several times to make sure that all components are working perfectly.

2. Defective modules that are flagged during the testing phase are replaced with new and

functioning parts. i.e. New hard drive, New RAM, New Graphics cards.

3. A fresh copy of OS software is installed on the Disk Drive including the Adobe Software package.

4. Installed Adobe software are fully registered and activated on the Adobe servers.

5. Each mac is thoroughly cleaned, inspected and packaged, appropriate accessories are included.

6. The package undergoes a final assurance check before being marked for shipment.