Frequently Asked Questions
RETURNS FAQ
WHAT IS YOUR RETURN POLICY?
HOW DO I RETURN AN ITEM?
WHEN WILL I GET MY REFUND?
WHAT ARE YOUR POSTAGE COSTS?
WARRANTY FAQS
WHAT ARE THE PAYMENT OPTIONS?
Accepted Debit Cards: Visa & MasterCard.
We also accept PayPal payments. ( Recommended as you can apply for 0% Finance)
ARE MY PAYMENTS INSURED?
DO YOU OFFER FINANCE PAYMENT OPTIONS?
SOFTWARE FAQS
DO I OWN THE SOFTWARE LICENCE(S)?
WILL THE SOFTWARE LICENCE(S) EVER EXPIRE?
The software are fully activated and registered so they will be active indefinitely.
We offer unlimited software warranty ensuring the loss of the installed software.
Free unlimited re-installation service throughout the life time of the Mac.
CAN I TRANSFER THE SOFTWARE LICENCE(S) TO MY NEW MAC?
Unfortunately no as the software licence is registered using the mac’s serial number.
For transferable Retail licence please see our Adobe Creative Suite 6 Master Collection in our store.
HOW ARE YOU ABLE TO OFFER THE SOFTWARE SO CHEAPLY?
PRODUCT FAQS
WHAT DOES ‘REFURBISHED’ MEAN?
WHAT IS SO SPECIAL ABOUT YOUR 'ALL IN ONE' PACKAGES
WHAT IS YOUR REFURBISHMENT PROCESS?
PAYMENT FAQS
WHAT ARE THE PAYMENT OPTIONS?
Accepted Debit Cards: Visa & MasterCard.
We also accept PayPal payments. ( Recommended as you can apply for 0% Finance)
ARE MY PAYMENTS INSURED?
DO YOU OFFER FINANCE PAYMENT OPTIONS?